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Key Return Details
1. Eligibility Requirements
• Sale items (including swimwear, lingerie,beauty products, accessories, and party wear) are final and cannot be returned.
• All other items must be unworn,unwashed,and in original condition with tags and packaging intact.
2. Starting Your Return
• Eligible Items: Initiate returns via [email protected] with your order number,email, item(s),and reason.
• Damaged/Incorrect Items: Contact Customer Support directly. Do not use the standard return process for these cases.
5. Refund Processing
• Refund requests must be submitted within 3 days of confirmed return delivery.
• Approved refunds are processed within 3–5 business days; actual deposit timing depends on your bank.
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